Frequently Asked Questions

Answers to the most common questions.

Battery Health & Usage

NMC: No (limit to 80-90%). LFP: Yes (weekly). Always consult the vehicle manual.

Minimal impact on modern liquid-cooled batteries, though frequent supercharging in extreme heat can accelerate degradation over long periods.

Warming the battery before reaching a fast charger. This ensures the battery is at optimal temperature to accept maximum charging speed immediately.

The Battery Management System (BMS) reduces current to prevent overheating and chemical damage as the battery nears saturation (the charging curve).

kW is the speed (flow). kWh is the quantity (capacity). You wait for kW; you pay for kWh.

Penalties charged for leaving a vehicle plugged in after the session has ended. They are a tool to reduce congestion at public chargers.

Penalties for occupying a station without charging (ICEing) or for "hogging" a high-demand station unnecessarily (e.g., charging to 100%).

It slows down chemical reactions (reducing capacity) and requires energy for heating. Range can drop by 20-30%, and charging speeds slow down.

It delays charging so the battery reaches 100% just before departure, minimizing the time the battery sits at high voltage/stress.