Frequently Asked Questions

AC Charging uses the car's on-board charger (slow, 7-22kW). DC Fast Charging uses the station's converter to bypass the car's limit (fast, 50-350kW).

Regional standards evolved differently. Type 2 is the EU AC standard. CCS is the EU DC standard. CHAdeMO is a legacy Japanese standard being phased out in Europe.

A 3-Phase cable supports up to 22kW (tripling speed) and is backwards compatible. A 1-Phase cable limits charging to 7.4kW. 3-Phase is recommended for future-proofing.

Unlock the vehicle repeatedly, ensure the session is terminated, push the cable in to relieve tension, or use the emergency manual release cable in the car.

Requirements often include non-combustible mounting surfaces, collision protection (bollards), and integration with fire detection systems to cut power (shunt trip) if smoke is detected.

It is legislation that prevents building management from arbitrarily denying tenants the right to install EV charging infrastructure at their own expense.

To determine if the existing grid connection can handle the high continuous load of an EV charger without blowing main fuses, and to see if Load Balancing is needed.

Tethered has a fixed cable (convenient). Untethered has a socket (flexible, durable, standard for public use to reduce vandalism).

AC chargers last 5-10 years. Wear parts include contactors and locks. DC chargers require more maintenance (filters/coolant). Software updates are critical for longevity.

High heat (>35°C) can cause stations to derate (slow down) output to protect electronics. Cold can make cables stiff and screens sluggish.